Testimonials

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Market Viewpoint is the go-to market research company for results that will make a difference in your company. I have repeatedly recommended Market Viewpoint to my clients for mystery shopping. The staff always goes the extra mile and never disappoints, Attention to detail, responsiveness, industry 

customization, and knowledge of service businesses make each project successful and valuable to our work."

Julie W., Marketing Consultant and Sales Trainer, Loveland CO

“Mystery shopping is an invaluable service that provides vital information regarding overall experience of our clients. Market Viewpoint has consistently provided us with important data that has proven to be essential in creating specific, targeted coaching for our managers which has led to an increase in the quality of our client’s experiences.”

Tom W., Director of Communications, Early Childhood Education Provider, Avon CT

“Based on results from Market Viewpoint’s mystery shops, we changed everything from the way we answer the phone to follow up – and sales increased SIGNIFICANTLY in the following year!”

Jami A., Office Manager, Plastic Surgeon, Philadelphia PA