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If your organization is looking for a hands on, customized project of tracking and trending the service and experiences at one or more locations, then MVP’s Customized Reporting is for you!
Whether for mystery shopping, surveys, customer feedback or competitor studies, we can create a program designed just for your company.
A qualified account manager will be assigned to your account to:
- Understand the goal and purpose of your project
- Create a custom reporting form specific to the needs of your organization
- Set up your project in our system, assigning specific permission and access to authorized users in your company
- Recruit, vet and schedule shoppers that match your customer demographic
- Review and check reports for quality and accuracy
- Work with your users on utilizing our reporting system to assure you see the data the way that is most meaningful to you
- Be available to answer questions and follow up with shoppers
- Provide Executive level observations and recommendations
